Draft, to be reviewed before launch
Refund Policy
Last updated: October 2026
The short version
If a digital product does not work for you, tell us within 14 days of purchase and we will refund you in full.
How to ask
Email hello@opengro.com with your order email and the product name. You do not need to give a reason, though it helps us improve.
Subscriptions
You can cancel a subscription at any time. It stays active until the end of the period you have paid for.
Timing
Approved refunds go back to your original payment method, usually within 5 to 10 business days.